Service point details for Red Kite Savings and Loans
as available with partial re-opening as Covid restrictions ease in Wales.

This page gives contact details and where available location maps for places in Powys where Red Kite Savings and Loans services are available. Not all places can provide the full range of services but all can take and forward inquiries and other requests to the main office.
General telephone numbers
01982 551000 Serviced by Builth service point during opening hours or forwards to credit union volunteers.
01597 824000 Serviced by credit union volunteer and has answer machine.

Alternatively use the contact forms here

Builth Wells

New location

Community Support Office, The Strand, 1 Groe Street, Builth Wells LD2 3DW. This office is located at bottom of Strand walkway, opposite the Groe.

Opening hours for credit union services: Fridays 11am to 1pm

Telephone 01982 551000 - manned during office hours by credit union volunteers with answer machine at other times.
Also 01597 824000 - manned at various times by credit union volunteers and also has answer machine.

All services are available at this service point.

The record flood levels of the River Wye in February a few years ago due to storms Ciara and Dennis caused serious damage to the Old TIC building and Powys County Council have decided not to continue its use as a community hub and it is no longer available for the credit union.

Llandrindod Wells Service Point

The Hive, Temple Chambers, South Crescent, Llandrindod Wells, LD1 5DH
On the corner of South Crescent and Temple Street. Previously a burger bar.

The credit union is pleased to be able to move its main operational centre to this new community hub.
It is now the Registered Office of the credit union.
A service point is available and will be manned by credit union volunteers on Wednesdays from 11am to 2 pm. All services are available there.

Opening days and times will be announced when available.

Mail for the credit union should be posted to Red Kite Savings and Loans, The Hive, South Crescent, Llandrindod Wells LD1 5DH

Phone messages can be left on 01597 824000 which is serviced by CU volunteers


Herb Garden Café , Spa Centre, Station Road, Llandrindod Wells (On the pedestrian walkway between (ex-)Coop car park and Station Crescent.)
Credit union opening hours: Thursdays 10am to 12 providing the café is also open
Café opening hours normally 10am to 4.30 pm. Phone 01597 823082

With prior notice, small cash payments or cheque payments are available. Passbook must be presented. Passbooks can be left for updating.

The café is now operating under new management as a family business. The credit union service point will be available for taking payments from 10am to 12 on Thursdays when a credit union representative will be available. Café staff are no longer able to take payments on behalf of the credit union but can be available outside the busy lunchtime to answer queries and give out application forms.

With prior notice, small cash payments or cheque payments are available. Passbook must be presented. Passbooks can be left for updating.

Café web site
Internet at Herb Garden  Café
Free wifi for café customers.

Llanwrtyd Wells Service Point

New location

The Well, Zion Street, LD5 4RD
Near town centre
Open Mondays and Fridays 11am to 1pm
Small cash withdrawals can be made on presentation of passbook or by prior arrangement.

Knighton Service Points

New Service Point in Knighton

Civic Centre, West Street, Knighton

Knighton Museum, on site of The Choice Saddlery, 1 Broad Street, Knighton LD7 1BL
Phone no 01547 528385
This service point is currently available only during museum opening hours.

Rhayader Service Point

Rhayader Community Support, The Arches, West Street, Rhayader
Telephone: 01597 810921.
It is with regret that we have Closed the Rhayader Service Point due to lack of business and shortage of volunteer resources to operate it.

We want more service points

We want to make our services available more widely. If your local community would like to have a service point and can provide volunteers to operate it, please contact the credit union. You can use one of the contact forms here.